The Challenge

Limited POD visibility:

The BMX team had no system to monitor received or pending PODs, leading to manual tracking and delayed transporter follow-ups.

Manual email communication:

All shipment updates and reports were manually prepared and shared, increasing workload and response time.

Missed TAT tracking:

With no system alerts for delayed shipments, many deliveries exceeded their turnaround time unnoticed.

The Solution

POD Management Module

CargoFL introduced API integration for real-time POD tracking, enabling the BMX team to instantly view total PODs received, uploaded, and pending.

Auto Emailer Feature

The system automatically sent emails for forward, return, and pending shipments, eliminating the need for daily manual updates and reports.

Undelivered Shipment Alerts

For shipments crossing TAT deadlines, CargoFL triggered automated email alerts to transporters and shared daily combined reports with the BMX team.