How Mochiko Improved Delivery Tracking and Customer Returns with CargoFL

50%+
vehicles tracked via SIM/Fastag
100%
digital LR processing
Real time
discrepancy tracking
Simplified
customer returns

What Changed with CargoFL

Before CargoFL

No visibility of vehicle & invoice status
Manual POD / invoice reconciliation
Discrepancies logged manually
Returns managed through scattered records
No consolidated shipment view

After CargoFL

TMS Module enabled live tracking for each shipment
1-Click Invoice Linking ensured instant validation
Discrepancy Module auto-tracked issues
Customer Return Module digitized return workflow
Centralized Dashboard unified all logistics data
Mochiko is a leading footwear manufacturer and supplier for global sportswear brands. The company focuses on operational excellence and leverages technology to enhance visibility and accuracy in its logistics processes.

Subject

CargoFL Product

TMS, Discrepency, Customer Return

The Challenge

Lack of shipment visibility:

The Mochiko team had no proper way to track vehicles, invoices, or PODs, leading to delays and uncertainty in delivery performance.

Manual discrepancy tracking:

Discrepancies were recorded manually with no linkage to invoices, resulting in reporting errors and poor visibility.

Unorganized return process:

Customer returns were managed through scattered records, making it difficult to trace returned materials and coordinate efficiently with brands.

The Solution

TMS (Transport Management System)

CargoFL’s TMS module provided real-time data of invoices, PODs, digital LRs, and transporter performance — enabling complete visibility across all shipments.

Discrepancy Management

Through CargoFL’s POD Discrepancy feature, every material movement could be tracked accurately against invoices. Each discrepancy was logged, managed, and resolved digitally.

Customer Return Feature

The Customer Return module allowed brands and customers to return items easily when discrepancies were detected. All actions were linked to live data, ensuring visibility for every stakeholder.

The Result

With CargoFL, Mochiko achieved:

  • 1-click invoice linking for every shipment
  • Fully digital LR processing
  • 50%+ vehicles tracked through SIM/Fastag integration
  • Efficient discrepancy resolution through live tracking
  • Smooth return process with complete visibility for brands and customers

Trusted by Supply Chain Experts Worldwide

"It is very impressive to see how CargoFL understood our complex business requirements and translated perfectly into the software which is helping PUMA in improving its efficiency in terms of Transportation Visibility & Cost. We are very happy to get associated to with CargoFL software for the flexibility that they show in terms of implementing TMS at Puma."

Sridhar Nunavat
Head of Supply Chain, India

"We use CargoFL to automate our transport movements across 9 collection centers, 2 distribution centers and 500+ stores across India. CargoFL has not only helped us achieve a higher degree of transparency but also helped us improve efficiencies across the TM processes. The CargoFL solution is simple and easy for solving our complex transport problems."

Shailesh Solkar
Head Merchandising and Supply chain

"The ‘Shipment Visibility Capability’ by CargoFL has helped Schaeffler reduce the transport booking time by 80%. It has ensured transparency and accuracy of shipments in transit and helped us get a single point source for Proof of Delivery copies."

Mihir Paramane
National Head - Network Design and Transportation

"I want to thank CargoFL team for the quality of service provided by them in the implementation of TMS for M/s NourishCo Beverages Limited. We sincerely appreciate their efficient, gracious customer service, the level of detail, flexibility and accountability they have demonstrated on the TMS project, and the way they conduct business as a whole."

Srinath Reddy
Supply Chain Head

"CargoFL efforts in onboarding / digitizing our North and West warehouses operations, assessing their requirements, and ensuring their full operational integration has been invaluable. Organizing training sessions for vendors and warehouse teams further demonstrated your commitment to fostering user-friendly adoption and ensuring consistent platform usage."

Shashank AC
Transport Manager

"CargoFL's customer-centric and solution-focused approach to TMS implementation at Biomerieux has been instrumental in identifying challenges and driving improvements in digital transportation. Their expertise has enhanced our solutions and enabled us to achieve greater efficiencies."

Gaurav Singhal
Supply Chain Head

"Godrej Agrovet would like to express appreciation for providing the services related to implementing the Transport Management System (TMS) for our five plants. CargoFL has significantly improved our transportation visibility within and outside the plants. The dedication and professionalism displayed by CargoFL team throughout this project have been truly commendable."

Devendra Raut
General Manager Manufacturing and Supply Chain Excellence

Transform Your Supply Chain Today

30+

Large Enterprise Customers

1000+

Fleet Owners

150+

Logistics Service Provider (LSP) Integrations

5M+

Shipments handled every month